Frequently Asked Question!
Paymaya
Gcash
Palawan Express Pera Padala
Credit Card (Visa, Master)
No, we currently do not offer Cash on Delivery (COD). To secure your order, full payment is required before shipment. We offer multiple secure payment options, including:
✔ E-wallets: GCash, Maya
✔ Credit/Debit Cards: Visa, Mastercard
✔ Over-the-Counter Payments: Palawan Express Pera Padala
Once payment is confirmed, we will process and ship your order immediately. Thank you for your understanding.
No, once an order is confirmed, it cannot be modified or canceled. Please double-check your items before completing checkout.
Our shipping fee is weight-based and varies depending on your location.
- Metro Manila: delivered in 2-5 business days
- Provincial Areas: delivered in 5-10 business days
To use our exclusive coupon code, you must meet the following requirements:
1️⃣ You must be a Top Fan on our Facebook Page @KabayangManny. (Make sure to engage with our posts by liking, sharing, and commenting to earn a Top Fan badge!)
Once your order is shipped, you will receive a tracking number via email/SMS.
If you’re not satisfied with your order, you can return it within 7 days for a refund or replacement. Here’s how:
- The item must be unused and in its original packaging.
- Certain items (e.g., perishable goods, personal care items) are not eligible for returns.
- Refunds are processed within 5-7 business days after approval.
- The return shipping fee will be paid by the customer.
For return requests, please contact our customer support team.
Our customer service team is available to assist you! Contact us via:
📩 Email: support@store.kabayangmanny.com
📞 Hotline: +63 965 993 7810
📱 Facebook/Instagram: @KabayangManny
