At store.kabayangmanny.com, we are committed to providing quality products and excellent service. If you’re not satisfied with your order, you may return it within 7 days of receipt for a refund, subject to the following terms:
1. Eligibility for Returns
To qualify for a return, the following conditions must be met:
- The item must be unused, undamaged, and in its original packaging, including tags and accessories.
- A valid proof of purchase (e.g., order confirmation or receipt) must be provided.
- Certain items are non-returnable, including but not limited to:
- Perishable goods (e.g., food, flowers, beverages).
- Personal care and hygiene items (e.g., cosmetics, skincare, undergarments).
- Digital products or downloadable content.
- Items marked as final sale or non-refundable at the time of purchase.
2. Return Process
If you wish to return an item, please follow these steps:
- Contact our customer support team at ask@store.kabayangmanny.com within 7 days of receiving your order. Provide your order details and the reason for the return.
- Our team will review your request and provide return instructions if eligible.
- The shipping fee for returning the item will be shouldered by the customer. Please ensure that the item is securely packed before shipping it to the return address provided by our team.
- Once we receive and inspect the item, we will process your refund within 5-7 business days.
3. Refund Policy
- Refunds will be issued to the original payment method used at checkout.
- Shipping fees, handling fees, and other service charges are non-refundable.
- If the return is due to an error on our part (e.g., wrong item shipped, defective product), we will cover the return shipping costs. Otherwise, the customer is responsible for the return shipping fee.
4. Changes to this Policy
We reserve the right to modify this Refund and Return Policy at any time. Any updates will be posted on our website.
For further assistance, contact our support team at ask@store.kabayangmanny.com.